Shipping and return policies for Geyster
- Shipping Info
We ship anywhere in the world through the French Post Office ordinary services which are usually very reliable. CDs are sent in bubble-enveloppes and vinyls are sent in hard cartoon package to ensure maximum protection. It usually takes about 48 hours for customers living in France to receive their item, and between 1 and 4 weeks for international orders to arrive, depending on where you live.
- Return Policy
The French authorities allows the buyer to return a product within 7 days starting from the delivery date. So during this period, you can send us back the un-opened product (opened products will not be accepted!), we will refund it with no questions asked, although shipping fees are not refundable. Now, if a product arrives broken or is defective, please contact us first explaining the problem, and send us back the product and we will send you a new one free of charge. Note that downloadable products are not refundable unless you find an error in your file.